Theo Papanikolaou is a most sought-after educator, consultant and speaker in the field of service excellence. With over 20 years’ experience encompassing management and LandD roles with leading five-star organisations, Theo delivers unique, experiential, high-energy educational programs, interactive presentations and culture-building events.
Theo specialises in helping organisations to upgrade their performance and secure a sustainable advantage by building a superior service culture. His unique methodology aligns, integrates and accelerates your activity in the three essential areas: Leadership, Systems and Education. This proven process leads to an action-oriented culture, empowering everyone to delight customers and colleagues with a winning approach.
Theo is a qualified trainer and a graduate of the world renowned Disney Institute. He is also a certified Master Practitioner of NLP and member of the National Speakers Association of Australia.
In preparation for the Sydney 2000 Olympic Games, Theo was part of the SOCOG Workforce Training Unit in developing and providing training to over 2,500 volunteers and staff for the Darling Harbour Games Force team. His many clients today include large corporate companies, government agencies and industry associations in financial, professional services, manufacturing, retailing, hospitality and tourism.
– Macarthur Credit Union